Payment Information

We aspire to make purchasing from Myprotein as easy as possible for our customers. We currently offer the following payment methods:

Credit or Debit Cards: We accept most major credit and debit cards including: Visa, MasterCard, American Express, Discover and Diners cards. Please note that if you are using a Discover or Diners card to remember to select this option at checkout. Please do not select credit/debit card option if paying with a Discover or Diners card

PayPal: If you have a PayPal account, you are able to pay by PayPal. Simply select 'PayPal' on the checkout page before clicking 'Submit My Order' where you will be redirected to log into your PayPal account and confirm your payment. Please ensure that the address your enter at checkout matches the address in your PayPal account.

Diners Club :

Select Diners option at checkout to pay with Diners club international.

Discover : 

Please click the Discover option if wanting to pay with a Discover Card

Please note that we do not accept checks, postal orders or bank transfers.


We will only charge you for your goods once we dispatch the items you've ordered.

If any of the items that you have ordered are out of stock, you will not be charged. You will only be charged once your order has been dispatched from our Chicago based warehouse. If for some reason we are unable to fulfill your order, you'll be notified either by e-mail or telephone.

Interac

Pay for your order by sending money via Interac

Failed Payments

If your transaction is not authorized by your bank or card issuer, we'll email you to let you know that there was a problem taking payment for your order.

To help ensure your order is not declined when placing a new order we suggest checking the following:

  • Check the card details on your Myprotein account are correct
  • Make sure all billing address information is entered correctly
  • If all details are correct and your payment still failed, your card issuer may have declined your payment. Please contact your bank or card issuer to authorize the payment to avoid this happening again.
If you've checked all of the above, we suggest that you try placing a new order with an alternative card/payment method.
Back to top